Chapter 3 Master Data Preparation

Master data is one of the most underestimated parts of an Odoo implementation. Many customers think that "importing Excel" is data preparation. In reality, proper data preparation means organizing old system records, Excel files, and business rules in employees' heads into data that Odoo can use reliably.

This chapter does not aim to move every historical record into Odoo at once. It helps customers prepare the data required for a phase-one go-live.

Why Master Data Comes First

Odoo Sales, Purchase, Inventory, and Accounting all depend on master data.

If product data is wrong, quotations will be wrong, inventory quantities will be wrong, and costs may also be wrong. If customer records are duplicated, receivables, reconciliation, and invoices will be scattered across multiple customer records. When data is not clean, even a powerful system becomes hard to use.

For self-implementation, spend time cleaning the data before entering a large number of business documents.

Master Data Overview

Phase one should at least prepare the following data:

Data Type Where It Is Used Minimum Requirement
Company data Quotations, invoices, emails, reports Company name, address, phone, email, tax number, bank accounts
User data Login, permissions, approvals, messages Name, email, job role, required modules
Customer data Quotations, sales orders, invoices, payments Customer name, contacts, phone, email, payment terms, invoice address, delivery address
Vendor data Purchase orders, vendor bills, payments Vendor name, contacts, phone, email, payment terms
Product data Sales, purchase, inventory, manufacturing, POS Product name, internal reference, unit, sales price, cost, category, barcode
Warehouse data Receipts, deliveries, transfers, inventory counts Warehouse name, locations, opening stock, lot or serial rules
Accounting data Invoicing, payments, reconciliation, reports Taxes, bank accounts, opening receivables, opening payables, bank balances

Do not try to complete every possible field from the beginning. Phase one should focus on the ability to sell, purchase, receive, deliver, invoice, and reconcile.

Company Data

Company data appears in many places, such as quotations, invoices, email signatures, and the customer portal.

In Odoo, start from Settings to configure company and system information.

Settings page

Recommended fields:

Field Description
Company name Official name displayed externally
Address Used on quotations, invoices, and delivery documents
Phone and email Used for customer contact and email templates
Tax number Used for finance and invoice-related information
Bank accounts May appear on quotations, invoices, or payment instructions
Default currency Determines default amounts for sales, purchase, and accounting
Time zone and language Affects dates, time, and user interface

If the company has multiple legal entities, do not configure a complex multi-company flow on the first day. First confirm whether multi-company accounting, inter-company purchase, or inter-company inventory is truly required.

Users And Permissions

Do not let all employees share the administrator account. The administrator account should handle configuration and maintenance. Daily business should be performed with each employee's own account.

Users can be managed from Settings -> Users & Companies -> Users.

Users list

Prepare users by role instead of assigning permissions casually person by person.

Role Common Permission Scope
Sales Customers, quotations, sales orders, sales reports
Purchase Vendors, requests for quotation, purchase orders, purchase reports
Warehouse Receipts, deliveries, internal transfers, inventory counts
Finance Invoices, payments, bank reconciliation, financial reports
Store POS checkout, returns, session closing
Manager Report viewing, approvals, key business review
Administrator Application installation, system settings, user permissions

The rule for permissions is "enough to work." If access is too small, employees cannot do their job. If access is too large, they may accidentally change prices, inventory, or accounting data.

Customers And Vendors

In Odoo, customers, vendors, and contacts are all contact records. A company can be both a customer and a vendor.

In Sales, open the customer list to view and maintain customers.

Customers list

Do not import only names. At minimum, prepare:

Field Why It Matters
Company name Main party on quotations, orders, and invoices
Contact person Sales follow-up, email communication, delivery contact
Phone and email Notifications, quotation sending, reconciliation communication
Invoice address Customer invoice and accounting data
Delivery address Warehouse delivery and logistics data
Payment terms Affects receivables and payables due dates
Salesperson or buyer owner Supports later filtering and statistics

Deduplicate before import. Common duplication problems include:

  • The same customer has both a short name and a full legal name;
  • The same vendor is created separately by different departments;
  • A contact person is imported as a company;
  • Invoice address and delivery address are mixed in one record;
  • Customer phone or email is empty, so quotations or reconciliation emails cannot be sent later.

If a customer has multiple delivery addresses, maintain them as different addresses under the same company in Odoo instead of creating duplicate customer records.

Product Data

Products are core data for Sales, Purchase, Inventory, Manufacturing, and POS. If product data is wrong, every later process will be affected.

Products can be created from the Sales application's Products menu.

Product form

At minimum, confirm these fields:

Field Description
Product name Name displayed internally and externally
Internal reference Internal code used to identify the product
Barcode Commonly used for POS, warehouse scanning, and quick search
Product type Goods, Service, or Combo
Can be sold Whether the product appears on sales orders
Can be purchased Whether the product appears on purchase orders
Sales price Default price for quotations and sales orders
Cost Used for inventory valuation, margin, and cost analysis
Taxes Sales and purchase tax setup
Product category Commonly used for reports, accounting accounts, and inventory valuation

Pay special attention to product type.

Type Suitable Scenario Common Mistake
Goods Physical goods with stock, purchase, or delivery Creating physical goods as services, causing inventory not to change
Service Consulting, installation, freight, labor service Creating services as goods, causing meaningless warehouse deliveries
Combo Bundle selling scenarios Overusing combo products without a confirmed business scenario

If a product has color, size, or specification variations, use variants. But in phase one, do not create excessive variants only to make the product list look complete. Too many variants increase maintenance cost.

Warehouse And Inventory Data

Companies that manage physical inventory must prepare opening stock. Opening stock is not only a total number. It should explain which product is in which warehouse, in which location, and in what quantity.

At minimum, prepare:

Field Example
Product A001 phone case
Warehouse Qingdao warehouse
Location Stock or a specific shelf
Quantity 100
Unit pcs
Lot or serial number Required when traceability is needed
Cost Required when inventory valuation is needed

If the company does not manage detailed locations yet, start with one main stock location. Do not create many shelves, zones, or virtual locations at the beginning just to look detailed.

Accounting Master Data

Finance must participate in confirming accounting data. It should not be filled in only by business users or implementation staff.

At minimum, confirm:

Data Usage
Taxes Sales invoices, vendor bills, tax calculation
Bank accounts Receipts, payments, bank reconciliation
Payment terms Receivables and payables due dates
Opening receivables Money customers still owe before go-live
Opening payables Money the company still owes vendors before go-live
Opening bank balances Reconciliation and cash flow reports

Note: In Odoo, an Invoice is an accounting customer invoice or vendor bill. It is not the same as a Chinese tax-control VAT invoice. If a domestic company needs e-invoice, Golden Tax, or third-party tax invoicing integration, evaluate it separately.

Do not import data in a random order. Use this sequence:

  1. Company data;
  2. Users and permissions;
  3. Customers, vendors, and contacts;
  4. Product categories;
  5. Products;
  6. Warehouses and locations;
  7. Pricelists and vendor prices;
  8. Opening inventory;
  9. Opening receivables and payables;
  10. Unfinished sales orders and purchase orders.

Import master data first, then business balances. Do not import orders first and later discover that customers, products, and taxes are wrong.

Data Cleaning Checklist

Use this table before import:

Check Item Passing Standard
Customer deduplication Each customer has only one main record
Vendor deduplication Each vendor has no duplicate records
Product codes Every key product has a unique code
Unit consistency Similar products use consistent units
Price confirmation Sales price, cost, and taxes have been spot-checked
Address separation Invoice and delivery addresses are not mixed
Inventory quantity Opening inventory has been physically counted and confirmed
Accounting balances Receivables, payables, and bank balances are confirmed by finance

If this table does not pass, do not rush to import data into the production database.

Do not move all historical data into Odoo in phase one.

Temporarily avoid importing:

  • Customers that have been inactive for many years;
  • Old products that are no longer sold or purchased;
  • Historical quotations without future business value;
  • Historical invoices and payments that are already fully settled;
  • Custom fields from the old system that nobody maintains;
  • Inventory quantities with unclear sources;
  • Duplicate, incomplete, or unconfirmed data.

More historical data does not always mean a better implementation. In phase one, it is more important that future business happens accurately in Odoo.

Master Data Acceptance Standard

After master data preparation, the company should be able to reach these standards:

Item Verification Method
Customers Randomly check 10 customers for correct name, address, and contacts
Vendors Randomly check 10 vendors for correct payment terms and contact information
Products Randomly check 20 products for correct code, type, price, and taxes
Inventory Randomly check 10 products and compare Odoo quantity with physical count
Users Each role can log in with its own account
Permissions Employees can only use the functions required by their role
Finance Taxes, bank accounts, and opening balances are confirmed by finance

After master data passes this acceptance standard, move to the next chapter and rehearse the process in the test database.

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